Website Privacy Policy

This website is operated by Pungi Limited (trading as Youth Revisited), company registration number 10668513 and the registered office of which is at 13 Hainton Avenue, Grimsby, England DN32 9AS

We take your privacy very seriously and we ask that you read this privacy policy carefully as it contains important information on:

    • The personal information we collect about you
    • What we do with your information, and
    • Who your information might be shared with.

Who We Are

Pungi Limited ('we' or 'us') are a 'data controller' for the purposes of the Data Protection Act 1998, (ie we are responsible for, and control the processing of, your personal information).

What information we collect?

Personal information which may be provided by you.

We may collect personal information about you (such as your name, address, phone number and payment details when you register with us or purchase products or services from us. We also may collect personal information when youcontact us, send us feedback, post material to our website, compete customer surveys.

Personal information provided by third parties

Occasionally we may receive information about you from other sources (such as credit reference agencies), which we will add to the information we already hold about you in order to help us

Personal information about other individuals

If you give us information on behalf of someone else, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can

  1. give consent on his/her behalf to the processing of his/her personal data;
  2. receive on his/her behalf any data protection notices;
  3. give consent to the transfer of his/her personal data abroad; and
  4. give consent to the processing of his/her [insert category or categories of sensitive personal data, eg health information].

Sensitive personal information

We may ask you to provide sensitive personal information. If we request such information, we will explain why we are requesting it and how we intend to use it.

Sensitive personal information includes information relating to

  1. your ethnic origin
  2. your political opinions
  3. your religious beliefs
  4. whether you belong to a trade union
  5. your physical or mental health or condition
  6. your sexual life, and
  7. whether you have committed a criminal offence

We will only collect your sensitive personal information with your explicit consent.

Monitoring and recording communications

We may monitor and record communications with you (such as telephone conversations and emails) for the purpose of quality assurance, training, fraud prevention and compliance

Use of cookies

A cookie is a small text file which is placed onto your computer (or other electronic device) when you use our website. We use cookies on our website.

For example, we may monitor how many times you visit the website, which pages you go to, traffic data, location data and the originating domain name of a user's internet service provider. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.

You can set your browser not to accept cookies and the websites below tell you how to remove cookies from your browser. However, some of our website features may not function as a result.

For further information on our use of cookies, [including a detailed list of your information which we and others may collect through cookies] please see our Website cookie policy.

For further information on cookies generally visit www.aboutcookies.org or www.allaboutcookies.org.


How will we use the information about you ?
We may use the information we collect about you so that we can:

    • identify you and manage any accounts you hold with us;
  1. process your order;
    • conduct research, statistical analysis and behavioural analysis;
  2. carry out customer profiling and analyse your purchasing preferences;
  3. if you agree, let you know about other products or services that may be of interest to you—see 'Marketing’ section below;
  4. detect and prevent fraud;
  5. customise our website and its content to your particular preferences;
  6. notify you of any changes to our website or to our services that may affect you;
  7. carry out security vetting;
    • improve our services; and

Marketing

We may from time to time like to send you information by post, email, telephone, text message (SMS) or automated call about ourproducts and services and special offers which we believe may be of interest to you.

Other businesses which we have selected carefully by us may also send you similar marketing messages, depending on what you agree with us.

We will only ask whether you would like us and other businesses to send you marketing messages when you opt in to receiving such communication on our website.

If you have consented to such receive marketing from us, or other businesses, you can opt out at any time. See 'What rights do you have?’ below for further information.

Who your information might be shared with
We may disclose your personal data to :

    • other companies within our group;
  1. our agents and service providers;
    • law enforcement agencies in connection with any investigation to help prevent unlawful activity;
  2. our business partners in accordance with the 'Marketing and opting out' section above; and
Keeping your data secure
We will use technical and organisational measures to safeguard your personal data, for example:

    • access to your account is controlled by a password and user name that are unique to you;
  1. we store your personal data on secure servers; and
    • payment details are encrypted using SSL technology (typically you will see a lock icon or green address bar (or both) in your browser when we use this technology)

While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet. If you have any particular concerns about your information, please contact us (see ‘How can you contact us?’ below).

What can I do to keep my information safe?

If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.


Transfers of your information out of the EEA
We may need to transfer your personal data to locations outside the European Economic Area. Any transfer of your data will be subject to a European Commission approved contract that will safeguard your privacy rights and give you remedies in the unlikely event of a security breach.

What rights do you have?
Right to request a copy of your information
You can request a copy of your information which we hold (this is known as a subject access request). If you would like a copy of some or it, please:

    • email, call or write to us (see ‘How can you contact us?’ below)
  1. let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill), and
    • let us know the information you want a copy of, including any account or reference numbers, if you have them
We may charge a small fee for this service

Right to correct any mistakes in your information
You can require us to correct any mistakes in your information which we hold free of charge. If you would like to do this, please:

      • email, call or write to us (see ‘How can you contact us?’ below)
    • let us have enough information to identify you (eg account number, user name, registration details), and
    • let us know the information that is incorrect and what it should be replaced with

Right to ask us to stop contacting you with direct marketing

You can ask us to stop contacting you for direct marketing purposes. If you would like to do this, please:

        • email, call or write to us (see ‘How can you contact us?’ below
      • let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill), and
      • let us know what method of contact you are not happy with if you are unhappy with certain ways of contacting you only (for example, you may be happy for us to contact you by email but not by telephone)

How to contact us
Please contact usif you have any questions about this privacy policy or the information we hold about you.
If you wish to contact us, please send an email to info@youth-revisted.co.uk

Changes to the privacy policy
We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website.

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