Welcome! This page will guide you through how to correctly collect, label, package and return your blood sample to our laboratory.
Once your sample reaches our lab results are usually available within 24 hours.
If you are taking a blood sample from the vein you need to be a healthcare professional with training to take a venous sample – Phlebotomist, Nurse, Doctor ect.
Your foil pack includes everything needed for a safe and successful collection:
When collecting more than one tube, please fill in this order:
After filling each tube, gently invert 5–10 times (do not shake).
Please check the following:
Some blood markers are affected by food and drink. If your test requires fasting, this will be stated in your order confirmation. If you are unsure, please check with us before taking your sample.
Most people fast overnight and take their sample first thing in the morning.
| Glucose & Diabetes | Glucose |
| Lipids / Cholesterol | Total Cholesterol, LDL, HDL, Triglycerides, Cholesterol Ratio |
| Metabolic Health | Uric Acid, Liver Function (ALT, AST, GGT) |
| Inflammation & General Health | CRP (can be affected by recent alcohol or heavy meals) |
| Triglycerides are the most affected | eating can cause a temporary rise, making results appear higher than they really are. |
Glucose & Diabetes
Lipids / Cholesterol
Metabolic Health
Inflammation & General Health
Triglycerides are the most affected
Glucose
Total Cholesterol, LDL, HDL, Triglycerides, Cholesterol Ratio
Uric Acid, Liver Function (ALT, AST, GGT)
CRP (can be affected by recent alcohol or heavy meals)
eating can cause a temporary rise, making results appear higher than they really are.
For 8–10 hours before your test, avoid:
For 24 hours before:
If you forgot to fast, you can still send your sample — just be aware that some results may look slightly higher than usual.
Follow these steps calmly and carefully. If you’re self-testing and unsure at any point, please contact us before continuing.
Correct labelling prevents delays and rejection.
Please ensure:
Use your Track24 tracking number to follow your sample’s journey to our lab.
No — please post Monday to Thursday to avoid weekend delays.
Friday is possible with a saturday delivery option but not recommended.
Results are usually available within 24 hours of your sample reaching our lab.
Some tests require a minimum volume. If you’re unsure, contact us before posting.
Not at all. You can still send it — your results may simply look a little higher than your true baseline.
Only if your order confirmation states that fasting is required. If unsure, please contact us.